Glow Day Spa Estheticians have been trained and Certified very specifically on cleanliness. It is actually built into our profession. We follow the same standards as a hospital!

During Covid-19 pandemic we are about removing that element of fear so that our clients can visit a place where they relax and get pampered, just to help make people feel human again.

Reopened July 5th


Covid-19 - Safety Plan

To reduce the impact of COVID-19 outbreak conditions to the employees, clients and community, Glow Day Spa is implementing a heightened Health & Safety Policy and Safety Plan as required by O. Reg. 364/20. The revised health & safety plan has been updated in the Employee handbook and required to be followed by all employees. Planning for COVID-19 will involve updating all employees of the new Health & Safety Policy to address the specific exposure risks, sources of exposure, routes of transmission, and other unique characteristics of SARS-CoV-2 (i.e., compared to pandemic influenza viruses). Glow Day Spa is prepared for pandemic events as possible of potentially worsening outbreak conditions or Wave 2 or Wave 3 community spreading may occur as updated by local Public Health officials from the Simcoe Muskoka Health Unit. Lack of continuity planning can result in closure as Glow Day Spa attempts to address challenges of COVID-19 with employees who might not be adequately trained for jobs they may have to perform under pandemic conditions.


The Glow Day Spa has developed this COVID-19 safety plan as a guidance based on traditional infection prevention and best hygiene practices for the beauty and spa industry. It focuses on the need for Glow Day Spa to implement new administrative, and work practice controls and increasing personal protective equipment (PPE). This policy is intended for planning and training purposes for reopening once the Government of Ontario has instructed the declaration of State of Emergency has been lifted and non-essential businesses are open. Workers should use this planning guidance to help identify risk levels in workplace settings and to determine any appropriate control measures to implement. Additional guidance may be needed as COVID-19 outbreak conditions change, including as new information about the virus, its transmission, and impacts, becomes available.


Glow Day Spa will follow the strict guidelines set forth by the Simcoe Muskoka Health Unit and Ontario Medical Health Officer in order to protect the health and safety of clients and employees. The recommendations should be used in conjunction with the best practices for health and safety already in place. In general, a lot of our clientele are local and they trust us. They know our health and safety standards to be tried-and-true. We also have an increased awareness of the client history and background for thorough screenings and symptom checks.




The following procedures will be implemented in order to keep the spa environment safe and sanitized.



  • Temperature checks – Glow Day Spa will have a touchless infrared thermometer to check the temperature of employees each day at work and of select clients who enter the spa. Any employee or client who has a temperature above 99°F should be sent home immediately and not allowed to return to work or the appointment until they have no fever and no evidence of COVID-19 symptoms.
  • Ask & Inform each client entering the shop the following questions:
  • Have you had a cough, fever or cold in the last 14 days?
  • Have you been around anyone exhibiting these symptoms OR returned from travel outside of Ontario within the past 14 days?
  • Are you living with anyone who is sick, self-isolation or quarantined from COVID-19 virus?
  • Inform Client: Your aesthetician has the right to stop the service if you show any of these symptoms during your service.
  • Limit people in the Spa – Glow will only be attending clients by appointment only who have been screened. Glow Representatives will confirm bookings in advance by phone and with digital confirmation/online scheduling. Limit the number of persons in the waiting area, pedicure area and manicure area. It is recommended that clients wait outside the spa until their appointment time to reduce waiting time and be ready to serve them. It is recommended that persons not being serviced in the Spa wait outside. Glow Day Spa is not to be used for social gathering, parties or events.
  • Maintain social distancing at all times. Spacing between persons in the spa should be at least six feet, except when staff are servicing clients. Estheticians will be mindful in placement of clients and consider additional spacing between chairs for pedicures and manicure services.


  • Wearing masks – Employees will be required to wear masks at all times. Providing masks to clients who do not bring their own personal mask will be advised and can be purchased if they do not have their own personal mask. Clients should wear face masks to the extent possible while receiving services.
  • Gloves – Employees will be required to wear disposable gloves when servicing clients and change gloves between each client.
  • Smocks - Employees should wear a clean smock between each client. Smocks should be laundered following the fabric recommendations at the end of every shift.
  • Hand-washing with soapy, warm water, for a minimum of 20 seconds will be required by employees between every client service.
  • Employee clothing – Employees should arrive at the salon/shop showered and wearing clean clothing. Employees should change clothes before entering their homes when they return from work.


  • Glow Day Spa will be thoroughly sanitized, cleaned and disinfected prior to reopening. Disinfect all surfaces, tools, and linens, even if they were cleaned before the business was closed.
  • Use Disinfectants that are registered and labeled as bactericidal, virucidal and fungicidal.
  • Disinfectant only works on a clean surface so clean all surfaces and tools with hot soapy water, disinfecting cleaning wipes (if using wipes, be sure to cover surface thoroughly) before disinfecting.
  • Contact time on label must be observed for disinfectant to work. Contact time refers to how long the disinfectant is visibly wet on the surface allowing it to thoroughly destroy all of the pathogens. Typical contact time for immersion/sprays is 10 minutes, for disinfectant wipes is 2-4 minutes.
  • Disinfectants used for immersion must be changed daily or sooner if it becomes contaminated (ex: hair/debris floating in solution or cloudy solution.)
  • Disinfection is for hard non-porous surfaces, glass metal and plastic.
  • Porous/soft surfaces can not be disinfected and must only be used once and then discarded (tools such as cardboard files, buffers, etc.)
  • Launder all linens, towels drapes, and smocks in hot soapy water and dry completely at the warmest temperature allowed and store in an airtight cabinet. Store all used/dirty linens in an airtight container.



  • Remove all unnecessary items such as magazines, newspapers, service menus, any other unnecessary paper products and decor. Wipe down all seats and tables.
  • Wipe reception desk with disinfectant every hour or more. Discontinued use of paper appointment books or cards, and replace with electronic options. All clients must provide email, mobile for SMS text verification.
  • Spa Receptionists should frequently wash their hands after the using the phones, computers, cash register and/or POS (Clover) machine. Wipe these surfaces between each use with disinfectant wipes.
  • Avoiding the exchange of cash to help reduce the virus spreading, but if this is unavoidable, be sure to wash and sanitize hands well after each transaction.
  • The use of credit/debit transactions is preferred, using touch/swipe/no signature technology with the Clover POS system.
  • Clean and disinfect all retail areas, daily, including products. Try to avoid client touching products that they don’t plan to purchase.
  • Clean and wipe all door handles and other surfaces that are regularly touched by clients and staff with disinfectant wipes.
  • Provide hand sanitizer and tissues for employees and clients.
  • Signage in the reception area that provide guidance for social distancing rules of 6ft.
  • Placement of visible and appropriate signage to communicate to the customer that thorough sanitation procedures are in place.


  • Clean and disinfect ALL restroom surfaces including floors, sinks and toilet bowls. Store paper products in a closed cabinet and provide antibacterial hand soap. Place trash can by door. Remove anything that does not have to be in the restrooms.


  • Clean all parts with soap and water, rinse in clear water and then immerse into properly diluted disinfectant for full recommended contact time.
  • Scrub bowl with soap and water and replace removed parts to bowl.
  • Rinse with bowl with clean water.
  • Fill bowl with again with clean water and proper amount of disinfectant and let stand for proper time.


  • Clean and disinfect all surfaces such as, chairs, tables, electrical appliances.
  • Clean and disinfect all linens and store in a closed container/cabinet.
  • Clean and disinfect all hampers that hold soiled linens in treatment rooms.
  • Purchase new single use applicators for services like waxing that can be deposed of in an airtight trash bin. The airtight trash bin should have a lid and should be lined with a disposable plastic bag.


  • Employees who are sick will be expected to stay home and monitored closely for COVID-19 flu-like symptoms.
  • Managers will provide training, educational materials, and reinforcement on proper sanitation, hand-washing, cough and sneeze etiquette, using PPE, and other protective behaviors.
  • Weekly manager meetings to review any concerns or changes required for PPE and Health & Safety measures.
  • Ensure break-rooms are thoroughly cleaned and sanitized and not used for congregating by employees.
  • Ensure that all sinks in the workplace have antibacterial soap available and paper towels.
  • Post handwashing signs in the restrooms.
  • Provide alcohol wipes for use at reception area and office.
  • Be flexible with work schedules to reduce the numbers of employees working at the same time.
  • Provide disinfectant for disinfecting technical implements and work areas.


These procedures and protocols are in effect as of April 29th, 2020.

Complete the COVID-19 Questionnaire in advance before your appointment


on the iPad or your personal device when you arrive.